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IT Helpdesk & Support Services
in Milwaukee, Waukesha, Madison, Wisconsin

TriTech Corporation of America offers on-site maintenance and remote help desk support services in Milwaukee, Waukesha, Madison, and metro areas across Wisconsin. Since 1993, TriTech has provided immediate assistance to thousands of businesses, IT departments, end users, and office personnel seeking urgent guidance from help desk services with a near immediate response time – making us one of the fastest responding IT support companies in Milwaukee.

If you need immediate computer help or assistance, contact us at (262) 717-0037 or toll-free 24/7 at (800) 891-3388.

Our IT helpdesk is available for immediate assistance at any time, any computer or networking issue. IT support services can be beneficial whether you have no IT department or a full staff, available both on-site or remotely depending on the complexity. We can either be a supplement or your exclusive IT department.

Why TriTech?

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One-Stop Shop
TriTech is a full-service IT company in southeastern Wisconsin with specialized divisions that manage different parts of your entire networking infrastructure. Our helpdesk can accurately determine and successfully service the cause of your complications, all in-house and sparing you from the hassle of frantically searching for alternatives.

Poor network performance can be caused by outdated equipment, lack of configuration, imperfect design & insufficient hardware, and even poor cabling.

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Experience=Savings
Unplanned system downtime is responsible for over half of business disruptions and costs over a half-million dollars on average, according to the 2016 Global Data Protection Index. A few examples of IT problems that our helpdesk resolves are:

  • Network outages, wireless connection problems, and slow Internet
  • Computer login issues, credential errors, and missing files
  • Server access issues; running slow, unexpected restarts, and frequent crashes
  • Security alerts; PC with a virus, malware infection, or error message
  • Help with apps like Microsoft Office, Adobe, databases, websites, etc.
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Peace of Mind
Network engineers at TriTech are IT experts, university graduates, experienced professionals, and certified individuals. Our IT professionals meet or exceed the requirements of our qualification standards with a Bachelor’s degree, five-plus years of experience, and certifications.

Helpdesk Support Includes:

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Phone support

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Remote network access

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Off-site control of any computer or server

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If applicable, same-day service on site or future scheduling

IT Helpdesk Support Services

Helpdesk services from TriTech assists businesses and IT departments with technical support and network solutions. With partners including Microsoft and Cisco, we have the resources and qualifications to fix issues and restore your infrastructure.

Remote Help & Assistance

Having the skills to remotely access any network infrastructure and device anywhere, TriTech can save costs from travel fees and save time by resolving your issue immediately.

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Immediate response
Our help desk may be able to remotely log in to your network and address problems right away.

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Increase security
Our network engineers can safely bypass firewalls, content filters, and administrator software so we can fight against hackers, viruses, and malware instantly off-site.

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Continuous availability
Problems are inconvenient in how and when they affect your network. That’s why our help desk is available 24/7 – so road bumps don’t cause delays.

On-Site Services

Some issues go beyond the reach of remote IT support and TriTech will do whatever necessary to solve them around your schedule. Once you recruit TriTech, your issue becomes our issue so you can stay focused on your business.

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Reduce standby inactivity
TriTech has an almost immediate callback time, making us one of the fastest responding IT service providers in Milwaukee and southeastern Wisconsin.

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Increase productivity
Not only will we arrive quickly but also work around your schedule.

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Continuous support
New equipment, additional users, complex technology… We will install new equipment, connect additional users, and teach you how to use complex technology.

Proactive Monitoring

By keeping a constant live watch of your IT infrastructure, interruptions and vulnerabilities are brought to our attention in a timely manner. Proactive monitoring handles problems before they crucially affect performance.

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Reduce unpredictable downtime
Important patches and security updates will be downloaded after business hours, avoiding slow network speeds and unavailable application access during peak hours.

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Increase performance
With network monitoring and our support team ready for your call, any problems that come up can be taken care of – most same day within the hour and many remotely.

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Continuous observation
Our network staff detects activity to prevent issues before they occur – 24 hours a day, 7 days a week, year-round.

Fast & Reliable IT Helpdesk Support Services in Metro Milwaukee and throughout Wisconsin

Restore your network and contact the IT helpdesk at TriTech for support services today, (262) 717-0037 or toll-free 24/7 (800) 891-3388.