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Hospitality Solutions and Technology Services
in Milwaukee, Waukesha, Madison, Wisconsin

TriTech offers an extensive selection of certified hospitality solutions and guest Wi-Fi access. Our trained wireless network engineers and hardware technicians have the experience and training to properly and efficiently implement environments for the hospitality industry.

Voice and Video Technology Support and Services

Hospitality technology from TriTech provides management and staff with more practical and versatile methods of communication without breaking the bank.
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Projectors and digital signage
in hospitality are convenient, affordable alternatives to printing. They can be updated by hotels with daily information and by restaurants as the day progresses with different menus and featured specials. Very manageable and adaptable, projectors and screens can be transferred files for display and sound by a computer or mobile device.

TriTech is an authorized reseller for Cisco, LG, and ViewSonic. With thorough knowledge on their products and suitable uses, our technology professionals have a better understanding on how to customize your solution and meet your goals in less time than unauthorized parties. Plus, TriTech support services are available to train how products and systems work, so don’t worry about not knowing how they operate if you’re interested.

TriTech is the only Epson Authorized Service Provider in Wisconsin, serving Milwaukee, Waukesha, Madison, and southeastern Wisconsin. Our repair service technicians also fix Dell out-of-warranty projectors.

TriTech is an authorized technology reseller for Cisco, LG, and ViewSonic.

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Security camera systems
for hotels and restaurants are used for the safety and monitoring of guests and personnel. From parking lots to cash registers, surveillance helps protect assets and document incidents.

The busier and larger that the property is, the more that something can happen unnoticed; security cameras maintain a presence in areas that are less centralized and record areas to oversee daily operations. IP surveillance systems can show events that occurred but may not have been reported, finding those involved and who had been working at the time – such as employee theft, visitor shoplifting, and altercations/violence. Video could be used as legal evidence against false insurance and workers’ compensation claims, particularly slip-and-falls in pool areas and icy lots.

Certified partners of TriTech for access control include 2N, Axis, Bosch, Cisco, and Paxton.

Certified partners of TriTech for IP surveillance cameras include ACTi, Axis, Bosch, Cisco, D-Link, Digital Watchdog, GeoVision, Grandstream, HikVision, Linksys, Mobotix, Panasonic, Samsung, Toshiba, Ubiquiti, and Vivotek.

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VC systems
for hotel conference rooms are an added amenity that appeals to business travelers. Video systems in conference rooms are assets with a high ROI, value increase, and can be a deciding factor when guests consider locations for meeting places or venue rentals. TriTech offers room design services, premier communication solutions for conducting professional meetings with high-quality video and feature-rich capabilities.

Computer network engineers at TriTech specialize in the conferencing technology that they design and support, making an efficient IT experience from start to finish.

Certified partners of TriTech for video conferencing systems include AVer, Avteq, Barco, Cisco, ClearOne, Double Robotics, Epson projectors, HuddleCamHD, LifeSize, Logitech, Polycom, Revolabs, Skype for Business, SMART kapp Whiteboards, and Yealink.

Certified partners of TriTech for conference phones include Cisco, ClearOne, Grandstream, Jabra, Konftel, Polycom, and Revolabs.

Security and Services for Networking and Printers

85% of hotel guests bring two or more devices while traveling, which is also important for dining because it’s very likely they’re bringing at least one device with them out of the room. Many hospitable businesses are prepared for or aware of these technology advancements; unfortunately, in wanting to keep up with the competition, they often overlook the importance of cybersecurity.

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Wi-Fi service for guest access
is a big appeal that keeps up with the competition of hospitality. Special offers and information can be sent directly to guest mobile devices in an instant once they connect, such as reservation notifications and browser welcome pages. For the business and management side, wireless access enhances customer experience by handling innovative digital signage, projector displays, and tablet interaction. Wireless connectivity must then be simple yet secure, which can be done with the appropriate cybersecurity hardware and configured settings by a professional computer network engineer from TriTech.

Certified partners of TriTech for wireless access points include Adtran, Avaya, Cisco, DrayTek, Grandstream, Linksys, Netgear, and Ubiquiti.

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Network security
is vital to all businesses conducting financial transactions and offering guest wireless. Hospitality, second only to healthcare, has the most number of incidents, confirmed data loss, and hacking and insider theft, according to security leader Symantec. VPNs add an extra layer of security on the network for internal operations and further protects open connectivity or from unauthorized access.

Computer network engineers at TriTech are certified experts on cybersecurity by our reputable partners including Barracuda and Fortinet. They analyze existing systems to determine what needs improvement and design new systems that protect networks efficiently.

Certified partners of TriTech for network security include Avaya, Barracuda, Cisco, Fortinet, Netgear, and Ubiquiti.

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Printers and POS systems
need as much security as payment processing equipment and credit card terminals. Of confirmed data breaches on accommodations, 95% were at the point of sale per a report by Verizon, making the known target not only clear but lacking effective cybersecurity precautions and strategies – networking experts at TriTech can help you with both.

Managed print services are a cost-efficient method to reveal and manage costs. Our printer service technicians are certified for warranty-authorized repairs on Epson, Oki Data, and Xerox. TriTech also offers out-of-warranty repairs for most printer manufacturers and models.

Dining: Restaurant and Bar

With different specific needs than accommodation and lodging, the dining industry is more focused on the guest experience and less about amenities.

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Paging sound systems
are great for restaurants and nightlife. Overhead speakers can reach patrons both indoors and outdoors with announcements that their table is ready and broadcasts of closing time. Speaker systems can play music and stop for paging. Our trained team of computer network engineers and hardware technicians detail available options for your specific solution to fit your goals and budget, whether installing dedicated sound equipment or integrating with VoIP phones.

Certified partners of TriTech for overhead paging and two-way intercom sound systems include 2N, Algo, Bogen, CyberData, GAI-Tronics, Snom, Valcom, and Viking.

Hotel and Accommodation

By 2020, Forbes predicts 93% of guests “will expect personalized service from a tech-backed hotel staff.” Providing such tools to employees is easier with VoIP phone systems.

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VoIP phone systems
provide significant cost savings and efficient functionality that traditional PBX systems don’t. Utilizing the Internet connection already in place, VoIP makes expensive landline contracts a thing of the past including outrageous charges for long-distance and international calling. Managers with multiple properties can be reached remotely by mobile phone using their professional number, making it easier to get in contact them.

Certified partners of TriTech for hotel IP phones for guest rooms and use include Teledex, Telematrix, and VTech. Certified partners of TriTech for hotel VoIP PBX systems include 3CX.

Certified partners of TriTech for VoIP phones include AudioCodes, Avaya, Cisco, ClearOne, Digium, EnGenius, Fanvil, Grandstream, Htek, Incom, Jabra, Mitel, Panasonic, Polycom, RCA, Revolabs, Sangoma, Snom, Spectralink, Ubiquiti, Xblue, and Yealink.

Certified partners of TriTech for VoIP-PBX systems include Avaya, Cisco, Epygi Quadro, Grandstream, OpenVox, Patton, Rhino, Sangoma, Digium Switchvox, and Yeastar.

Lifecycle Management Services

By following the system lifecycle, TriTech provides support and new services to the infrastructure and technology systems of hotels and restaurants.

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Plan
TriTech creates hospitality solutions for new and existing systems in metro Milwaukee and Wisconsin. Whether a hotel manager needs added data security or a restaurant owner needs infrastructure in development, you and your team will meet with our specialized service divisions for a complimentary initial consultation to review your goals.

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Analysis
Our trained technicians may perform a site survey (particularly for new infrastructures) or compose a network report with the Netscout™ AirMagnet WiFi Analyzer PRO, the highest quality tool on the market for recording and interpreting wireless connectivity data, and the Fluke Networks DSX-5000 CableAnalyzer™, an elite tool verifying that a cabling system meets or exceeds specification requirements.

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Design
Certified system designers at TriTech create customized blueprints of your business solution for final approval. Details gathered from the planning and analysis lay the groundwork for the new hospitality technology or expanding network infrastructure.

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Implement
At TriTech, IT professionals are authorized to handle different specialty components of your hospitality solution. TIA- and BICSI-certified cabling technicians terminate old cables, run new compliant cabling, and install hardware such as security cameras and wireless access points. Trained print technicians repair existing machines, install new devices, and train end users. Certified computer network engineers provision connectivity and access, optimize traffic, migrate or convert data, and test network security and functionality.

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Support
TriTech offers the following lifecycle support services for the hospitality industry:

  • Planning of new IT solutions and existing system adjustments
  • Analysis of poor performance and repairs
  • Design of expansions and replacements
  • Implementation of equipment configuration and networking optimization
  • Support of technology systems and products

Hospitality Solutions and Technology Services in Wisconsin, Milwaukee, Waukesha, Madison

TriTech is a certified partner of 3CX, Cisco, and Polycom for Wisconsin hospitality IT solutions and support services. For more information on hospitality technology customized for your accommodation or dining business, call TriTech today at (262) 717-0037 or toll-free 24/7 at (800) 891-3388.