TriTech Corporation of America is a Silver Partner with 3CX, an open-standard software-based PBX that works with popular VoIP IP phones, SIP trunks, and gateways. With 3CX-certified specialists, TriTech has provided businesses across many industries phone services and support in Milwaukee, Waukesha, Madison, and throughout Wisconsin.
3CX is a complete unified communications phone system solution offering CRM integration & an optional hotel PBX module and features including softphones, smartphone clients, presence, and web conferencing.
3CX Certified Engineer
provides 3CX installation and configures IP phones, gateways and VoIP providers as well as basic troubleshooting.
3CX Advanced Certified Engineer
advances security and troubleshooting, edits provisioning templates, and configures remote extensions, bridges, and the 3CX Tunnel.
Lifecycle Management Services
If you’re considering 3CX as a VoIP solution or legacy phone system replacement, TriTech is trained and authorized to service both and any phase in between of the system lifecycle.
Computer network engineers at TriTech are certified by 3CX and trained in business phone systems, qualified to help with new and existing VoIP PBX. You’ll define the challenges you have and the limitations of your current phone system, or explain why you’ve already decided on 3CX.
TriTech inspects your digital environment and any hardware to determine the most suitable option for your 3CX solution. Whether you already use 3CX or have no PBX at all, we gather the information necessary for our system designers which may include a site survey using the Fluke Networks DSX-5000 CableAnalyzer™ and Netscout™ AirMagnet WiFi Analyzer PRO.
3CX certified engineers form detailed arrangements based on the information collected from the planning and analysis. They’ll acquire all necessary licenses and hardware such as suitable IP phones and networking tools.
3CX is praised for being easy to use; however, as part of your network and Internet connection, it must be implemented properly by certified computer network engineers. Our VoIP phone services optimize your traffic for voice data from your 3CX system.
For VoIP support and 3CX PBX phone systems, TriTech offers the following lifecycle services:
- Planning of new 3CX phone solutions and existing system changes
- Analysis of poor voice quality and repairs
- Design of expansions and replacements
- Implementation of PBX systems and network troubleshooting
- Support of 3CX and products
3CX Solutions by TriTech
As a Silver Partner with advanced training and certifications, TriTech is proud to offer 3CX solutions and support services in Milwaukee and throughout Wisconsin.
3CX Phone System is an award-winning Windows-based IP PBX software. Four versions are available and our certified 3CX engineers will select the one most appropriate for you. 3CX Phone System is a “complete Unified Communications solution” that enables:
with smartphone clients
with web conferencing & instant messaging
with the conversion and email forwarding of fax & voicemail
3CX Hotel PBX is the Phone System refined for the hospitality industry for easy management and minimal training.
3CX integrates with popular PMS systems such as:
- Brilliant Hotelsoftware
- InnQuest roomMaster
Vertical Examples of 3CX Phone Systems
TriTech is an official 3CX Silver Partner with Certified Engineers, trained to develop business solutions and support phone systems utilizing the user-friendly portfolio from 3CX.
Lodging & Hospitality
3CX Hotel PBX is tailored specifically for lodging accommodations. Integrating seamlessly with popular PMS, 3CX Hotel PBX
3CX Pro takes contact center call management to a new level with valuable features for the queue and agents. The whisper function allows background communication to agents’ phones, listen live without interruption, and take over difficult or mishandled calls.
Eliminate the hassle of redirected calls with 3CX Phone System. One user, one number – at the office or in the field, reach cell phones and remote users at any location with no extra costs including international calls!
Stay connected to colleagues and clients with 3CX, a complete unified communications solution. Display user presence via availability status, collaborate efficiently and securely during a web conference, and transform personal devices into mobile workplaces on-the-go.
VoIP Business Phone Systems from TriTech, 3CX Silver Partner in Wisconsin, Milwaukee, Waukesha, Madison
TriTech is a 3CX Silver Partner offering certified PBX services and support to Wisconsin businesses. If you need technical support for your current 3CX system or want a new VoIP solution, call us today at (262) 717-0037 or 24/7 toll-free at (800) 891-3388.