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Retail Solutions and Technology Services
in Milwaukee, Waukesha, Madison, Wisconsin

The retail industry is unique in that the core business manages employees, customers, product stock, and finances. A customized technology solution from TriTech will securely improve these processes, developed by trained IT professionals using our certified partners.

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Paging speaker systems
in retail play overhead music and broadcast announcements for both customers and employees. Sound quality is crucial – particularly for outdoor and large-scale applications – and obtained through proper, stable cable implementation and network configuration. TriTech has trained cabling technicians and certified computer network engineers who provide efficient installation services and correct operational quality of retail sound speaker systems.

Certified partners of TriTech for overhead paging and two-way intercom sound systems include 2N, Algo, Bogen, CyberData, GAI-Tronics, Snom, Valcom, and Viking.

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RFID
for sales and stores is an affordable, versatile technology that improves efficiency both on the main floor and back of house, in turn improving the customer experience and work productivity. RFID tagged items have greater visibility than barcodes by collecting more data, much faster, in larger ranges, per scan. Less time is spent manually scanning individual barcode tags of merchandise inventory and in stock rooms, particularly beneficial for warehouses and shelf displays. RFID can increase attention on customers and focus on other tasks including omnichannel strategies.

Superior omnichannel support requires a minimum 90% inventory accuracy yet the retail industry standard is around 65%, but “RFID platforms can boost inventory accuracy to 95%” and surpass both expectations.

Certified partners of TriTech for RFID include Avery Dennison, Impinj, and Intermec.

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Projectors and digital signage
in retail make eye-catching, informative displays without the recurring cost and time that large prints require. One projector display can transition between multiple slides and pre-scheduled presentations for maximum visual exposure to customers. For employees, projectors can be used to display corporate news and daily information in the break room or community areas.

TriTech is the only Epson Authorized Service Provider in Wisconsin, serving Milwaukee, Waukesha, Madison, and southeastern Wisconsin. Our repair service technicians also fix Dell out-of-warranty projectors.

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Surveillance video systems
in the retail industry can be customized for indoor/outdoor placement, day/night recording, and many other considerations. Noticeable security cameras in-store can reduce unaccounted theft and in parking lots can keep your customers safe. Unobtrusive covert cameras at transaction terminals monitor counters and registers without invading the comfort of customers.

Certified partners of TriTech for access control include 2N, Axis, Bosch, Cisco, and Paxton.

Certified partners of TriTech for IP surveillance cameras include ACTi, Axis, Bosch, Cisco, D-Link, Digital Watchdog, GeoVision, Grandstream, HikVision, Linksys, Mobotix, Panasonic, Samsung, Toshiba, Ubiquiti, and Vivotek.

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Network security
that’s inadequate can result in unrecoverable damages, compromising business reputation and management. Research estimates only about one in ten retailers have adopted industry-standard security measures, so appropriate actions must be taken for legal compliance and consumer protection of financial and personal data. TriTech computer network engineers are experienced in many methods of cybersecurity such as firewalls and VPNs, available to enhance your existing security strategy or develop a stronger defense for your retail network.

Certified partners of TriTech for network security include Avaya, Barracuda, Cisco, Fortinet, Netgear, and Ubiquiti.

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PBX systems
are best suited for large-area spaces and multi-location purposes by extending out from one shared point. Professional contacts can be reached when away from their desk via mobile device with VoIP, enhancing connectivity capabilities and timely decision making. Seamlessly transfer callers to different departments and internal extensions without the hassle of forcing them to redial.

Certified partners of TriTech for VoIP phones include AudioCodes, Avaya, Cisco, ClearOne, Digium, EnGenius, Fanvil, Grandstream, Htek, Incom, Jabra, Mitel, Panasonic, Polycom, RCA, Revolabs, Sangoma, Snom, Spectralink, Ubiquiti, Xblue, and Yealink.

Certified partners of TriTech for VoIP-PBX systems include 3CX, Avaya, Cisco, Epygi Quadro, Grandstream, OpenVox, Patton, Rhino, Sangoma, Digium Switchvox, and Yeastar.

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VPNs for remote access and WAN
allow, like PBX, convenient connectivity with an added layer of security through encryption. Eliminate obstacles that come from remote access and separate sites such as connecting with other affiliated locations and viewing available inventory.

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Wireless access
enhances customer experience on the sales floor. Save time by instantly retrieving recent details about current stock, expected arrivals, and product suggestions.

Certified partners of TriTech for wireless access points include Adtran, Avaya, Cisco, DrayTek, Grandstream, Linksys, Netgear, and Ubiquiti.

Lifecycle Management Services

The difference between TriTech and everyone else is that we are trained to support and service your retail solution at any stage of the system lifecycle – whether you’re midway through or just getting started.

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Plan
Complimentary initial consultations are available for retail technology as part of your current system or a new IT solution. After you identify the problems and weaknesses to be resolved, knowledgeable technicians across our specialized service divisions will define a strategy for your solution – whether launching a cost- and time-saving solution with RFID or securing physical and digital property.

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Analysis
An experienced IT professional will inspect equipment you already have to compare for your new goal or check for obstacles. This may include using the Netscout™ AirMagnet WiFi Analyzer PRO, the highest quality tool on the market for recording and interpreting wireless connectivity data, and the Fluke Networks DSX-5000 CableAnalyzer™, an elite tool verifying that a cabling system meets or exceeds specification requirements.

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Design
System designers at TriTech develop in-depth layouts of your business location and retail technology for your retail solution. The data collected previously establishes the framework for the infrastructure that we design for you.

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Implement
At TriTech, specialized service divisions manage separate parts of your business solution and reduce the hassle in its completion. By having trained personnel in printing, cabling, and networking, our team works closely together to integrate new technology and test functionality.

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Support
TriTech offers the following lifecycle support services for retail businesses:

  • Planning of new IT solutions and existing system adjustments
  • Analysis of poor performance and repairs
  • Design of expansions and replacements
  • Implementation of equipment configuration and networking optimization
  • Support of technology systems and products

Retail Solutions and Technology Services in Wisconsin, Milwaukee, Waukesha, Madison

A single source provider, TriTech is a certified partner of Cisco and Epsonfor Wisconsin retail IT and support services with over 20 years of successful solutions. Start a customized system with TriTech today, (262) 717-0037 or toll-free 24/7 at (800) 891-3388.