The leading frustrations that businesses have with their video conferencing systems are poor sound and visual quality. Problems can be caused by a variety of factors including improper installation and lack of network configuration.

These are some common video conferencing problems that businesses come to TriTech with. TriTech Corporation of America is the largest video conferencing integrator and reseller in Wisconsin. For over 10 years, our IT services have provided and supported business video systems in Milwaukee, Waukesha, Madison, and throughout Wisconsin.

Video Conferencing

Is your business having issues or need help with:

  • Poor or no video? Video conferences are being interrupted?
  • Installing or moving a video conferencing system?
  • Unable to make video conference calls but can receive them?
  • Camera problems (panning, focusing, zooming, adjustments, etc.)?
  • Video problems (displaying a colored tint or hue, too dark or light, etc.)?
  • Network configuration for new camera system or computer not recognizing camera?

Why TriTech?

Video conferencing systems are an investment. If your technology isn’t working at its best, how can you expect to be working your best? We are network engineers trained for video conference solutions – we can build and support network foundation to efficiently handle voice and video.

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Partner Authorized & Certified
To gain the most from your investment, TriTech has partnered with industry leaders and been certified to customize VCS solutions for successful results. Other IT companies in Milwaukee and southeastern Wisconsin may sell video conferencing equipment but that doesn’t mean they’re certified to do anything other than sell. TriTech has a trained team committed to video conferencing systems and telepresence, certified to take care of every aspect of your solution.

Network

Network Foundation
At TriTech, we have network experts who are trained in video conferencing so your solution meets business objectives and operates efficiently. They properly configure and secure your network for high Quality of Service, which IT resellers don’t do. Video conferencing professionals at TriTech have the qualifications to provide the superior service that you expect because they meet or exceed the requirements of our qualification standards with of a Bachelor’s degree, five-plus years of experience, and partner certifications.

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Network Foundation
At TriTech, we have network experts who are trained in video conferencing so your solution meets business objectives and operates efficiently. They properly configure and secure your network for high Quality of Service, which IT resellers don’t do. Video conferencing professionals at TriTech have the qualifications to provide the superior service that you expect because they meet or exceed the requirements of our qualification standards with of a Bachelor’s degree, five-plus years of experience, and partner certifications.

Video Conferencing Solutions for Your Entire Systems Lifecycle

What makes TriTech truly different: We’ll support you at any point with your video conferencing solution or current system. Video is the future of communications and we’ll continue to master the latest breakthroughs to better help your business.

We can plan a new solution to meet your objective. We can analyze your existing network infrastructure and determine what would help your conferencing strategy. We can design a solution around your business goals and technology requirements. We can implement video equipment you haven’t set up yet or that’s been installed incorrectly. Most importantly: We can support your video conferencing system – new and old, big and small.

Less Hassle, More Productivity

What happens when video conferencing systems aren’t properly configured on a network? You’re likely to experience poor Quality of Service with issues including:

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Static noise and unclear picture

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Broken words and frozen frames

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Echo

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Jitter

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Dropped calls and disconnections

Benefits of Video Conferencing Services from TriTech

90% of communication is non-verbal, including hand gestures and facial expressions. Video conferencing systems create more personal conversation and contribute to many roles within UC. A state-of- the-art communication technology, Wisconsin trusts TriTech to provide reliable and efficient results.

Video Conferencing Systems

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Collaboration
Executives and decision makers have consistently stated that video conferencing is a valuable tool and improves productivity.

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Travel/Distance
VCS is mathematically proven to reduce spending on commuting costs and has a high return on investment.

Telepresence Systems & Immersive Rooms

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Realism
The technologies of telepresence systems & immersive rooms are so intricate that the only thing more real is an in-person meeting.

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Scalable
Once you have telepresence or dedicated conference room, you won’t need any other video conference system. Telepresence video is able to produce high quality images and audio for multipoint conferences and single-point communication.

Unified Communications

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BYOD & Mobile Devices.
A feature of some systems is integrating portable technology using near field communication or your network. In-call transfer, live additional connectivity, and multiplatform software keeps you connected.

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Phone Systems
Many VCSs have the ability to omit video transmission, functioning to replace or integrate desk phones, conference phones, videophones, and application clients.

Videophone Systems

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Optimization
Your network needs to be able to control the audio and video that you’re adding to the traffic. Network disruptions and poor Quality of Service are effects from lack of management.

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Correspondence
Video calling goes beyond e-mail and telephones. It brings face-to-face communication regardless of location and helps build relationships.

WebRTC

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Unrestricted
By communicating through browsers instead of a shared application, you remove boundaries and extend potential.

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Click-to-call
Customers and website visitors can reach your customer service center and be provided live help including shared screens.

Business Collaboration Verticals

TriTech is the largest video conferencing reseller and integrator in Wisconsin. We have a track record of reliability and successful IT solutions across a variety of industries and situations.

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Healthcare
Telemedicine reaches specialists and services rural and remote locations.

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Government
Reduced travel saves money and productivity isn’t compromised by weather.

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Education
Extends reach of distance learning without sacrificing interaction and opportunity.

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Customer relations
Better customer experience resulting from enhanced communication.

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Sales & Collaboration
Competitive edge with faster decision making and improved teamwork.

Methodology of Video Conferencing Services

TriTech abides by the Systems Support Lifecycle, a method that thoroughly assesses and identifies how to best help businnesses progress forward and achieve goals. With specialized service divisions that are unmatched by competitors, we take the time to properly manage solutions by using the available resources and skills of our team.

Corevalue Plan

Plan
You and your team will have a complimentary initial consultation with TriTech to talk about your business goals and challenges that you’re facing. Our experienced IT professionals will evaluate how our video conferencing services fit with your strategy.

Corevalue Analyze

Analysis
Trained conferencing specialists will record the user requirements and operational features that you want from your video system. Our certified network engineers survey your infrastructure to detect if additional tools or cabling is needed from our in-house specialized divisions. For existing conferencing systems, they’ll identify obstacles and how to resolve them.

Corevalue Design

Design
Authorized system designers customize a detailed blueprint for your conferencing solution and assemble necessary equipment.

Corevalue Implement

Implement
Since video conferencing will be part of your network, certified engineers specializing in video systems properly install the technology and optimize your network for superior performance. They’ll test for Quality of Service, functionality, and network security.

Corevalue Support

Support
Video conferencing systems are an advanced technology running on your network. You may need more or less in the future and TriTech will be there to support you. We are available 24/7 should any problems or challenges happen.

Video & Conferencing System Certifications

The expert team at TriTech has the proficiency our partners demand and the knowledge you expect. Our engineers have the education, experience, and certifications to bring success to your videoconferencing solution.

Video Conferencing Partners

TriTech is an established and trusted partner of video conferencing’s best manufacturers. From Avaya to Yealink, we have the most options to customize your video conference solution.

  • Avaya Connect Silver Partner
  • AVer
  • Avteq
  • Cisco Premier Partner
  • Double Robotics
  • LifeSize Silver Channel Partner
  • Logitech
  • Microsoft Certified Silver Partner
  • Polycom Platinum Partner
  • Tely Labs
  • Yealink VAR & Authorized Online Reseller
    • Certified Video Conferencing Partner
    • Video Conferencing System (VCS) Partner Certified

Certifications

  • Cisco TelePresence Video SMB Program
  • Lifesize Certified:
    • Basic Training
    • Sales Specialist
    • Technical Specialist
  • Polycom PCVE Certified Videoconferencing Engineer
  • Yealink Certified:
    • Video Conferencing Engineer (CVE)
    • Video Conferencing Sales Expert
Video Conferencing Meeting

The Largest Video Conferencing Reseller & Integrator in Wisconsin, Partner of Collaboration Leader Polycom

The specialized video conferencing division at TriTech reduces stress and hassle by having cabling and networking resources conveniently available. TriTech provides complete solutions with services for every component to give you successful results. Contact us for video conferencing services in Milwaukee and southeastern Wisconsin today, (262) 717-0037 or toll- free 24/7 at (800) 891-3388.